Step 1: find and close the main shut-off valve
Most West Valley homes have a main shut-off near the front hose bib, along the front wall of the house, in the garage or at the water meter. It looks like a round wheel handle or a lever. Turn it clockwise until it stops. If you cannot find it, locate the valve for the fixture that is leaking or call right away.
Learn the location of this valve before you need it. Take a photo and share it with everyone in the household.
Step 2: relieve pressure and cut power if safe
Open the lowest faucet to drain the lines. If water is hitting outlets, switch off power to that area at the breaker, but only if you can reach the panel without wading through water. Do not touch electrical items in standing water.
Step 3: call a restoration provider and a plumber
A plumber repairs the pipe. A restoration provider extracts water and dries the structure. Call (786) 928-1890 and tell us both needs. We help you start with the restoration side, and can help you find a plumber. See burst pipe repair and cleanup.
Step 4: document everything
Photograph the burst pipe, water on the floor and every wet surface. Keep the broken piece if you can. Plumbers and adjusters may want to see it, and failure analysis can matter if a product defect or poor installation is involved.
Why pipes burst in Arizona
- Aging copper developing pinhole leaks
- High water pressure above about 80 psi
- Failed braided supply lines and plastic fittings
- Cold snaps, mainly in outlying areas like Buckeye and Waddell
- Water hammer from quick-closing appliance valves
If your home’s pressure is high, a plumber can install a pressure-reducing valve to protect pipes and appliances.
How to prevent the next one
- Replace braided supply lines every five to seven years
- Insulate exposed pipes and cover hose bibs before cold nights
- Install a smart leak detector or automatic shut-off valve
- Exercise shut-off valves twice a year so they do not seize
Quick answers
Will homeowners insurance cover a burst pipe?
Sudden and accidental water damage is often covered, but the pipe repair itself may not be. Check your policy.
How long does cleanup take?
Extraction takes hours, and drying typically takes several days.
Need help now?
If water is already in your home, call (786) 928-1890 for 24/7 help in the West Valley. See our emergency water damage restoration service.
West Valley Water Damage is a referral service. Information here is general and not legal, insurance or engineering advice.
